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GUEST QUESTIONNAIRE

We request you to kindly evaluate Adelphi Suites


Please rate our quality of service
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Good
Satisfactory
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Staff efficiency
Staff friendliness
Staff courtesy
Reservation
Was your room reservation in order upon check-in? Yes No
Guest Services
Excellent
Good
Satisfactory
Poor
Bell Captain
Telephone Operators
Mail/Fax delivery service
Guest Services Assistant
Business Center Services
Laundry
Security
Room
Excellent
Good
Satisfactory
Poor
Cleanliness
Efficiency of service
Amenities in your room
Bathroom
Value for money
Overall
Restaurant / Room Service
Excellent
Good
Satisfactory
Poor
Food Quality
Efficiency of service
Value for money
Other
Excellent
Good
Satisfactory
Poor
Club Lounge
Swimming Pool
Fitness Center
Parking
Was everything in working order in your room? Yes No
If you checked "No", what was not working?
Was your request quickly responded to? Yes No       Min
General
1. What is the purpose of your visit?
Pleasure
Business
Both
2. Are you familiar with the other properties of the Compass Hospitality?
Yes
No
How did you make your reservation?
Why did you choose to stay at the Citrus Hotel Kuala Lumpur ?
Would you stay with us again?
What improvements would you like to see so that we could be of better service to you?

We have an "Employee of the Month" award designed to recognize and reward outstanding achievements. If you feel that one of our employees demonstrated this quality, please help us by indicating his/her name.
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Adelphi Suites Bangkok
Nana Skytrain Station
6 Sukhumvit Soi 8
Bangkok 10110, Thailand
T +66 2 617 5100
F +66 2 653 4192
enquiry@adelphisuites.com
www.adelphisuites.com
GPS: 13°73'21.8"N 100°56'48.2"E
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